Clipping Path Service FAQs
Clear answers for eCommerce brands, photographers, and agencies. Learn how our manual clipping path service ensures consistent quality, fast turnaround, secure file handling, and reliable support for both small batches and high-volume production workflows.
A clipping path is a precise vector outline drawn around a subject in a photo to isolate it from its background. It is used in product photography, eCommerce, print, and advertising to remove backgrounds, place images on white or transparent backgrounds, and prepare images for professional use across platforms like Amazon, Shopify, and eBay.
Simply upload your images through our platform or send them via WeTransfer, Dropbox, or Google Drive. Include your instructions — background color, shadow type, output format — and our team will begin processing. You will receive a quote and estimated delivery time within a few hours of submission.
Yes. We offer a free trial for up to 3 images so you can evaluate our quality before placing a paid order. No credit card is required. Simply visit our Free Trial page, upload your images, and we will process them and return the results within 24 hours.
We accept all major image formats including JPEG, PNG, TIFF, PSD, RAW, and WebP. For best results, we recommend submitting high-resolution files. If you are unsure whether your format is supported, feel free to contact us before uploading.
Every clipping path is drawn manually by our skilled Photoshop editors using the pen tool. We do not rely on automated AI tools for path creation. This ensures pixel-perfect accuracy on complex edges including hair, fur, jewelry, and transparent objects that automated tools consistently struggle with.
Absolutely. You can provide detailed style instructions including background color, shadow type, margin or padding around the subject, output dimensions, and naming conventions. We store your preferences for recurring orders so your catalog stays consistent across every batch.
You can get started without creating an account by contacting us via email or using our free trial form. However, for recurring orders and high-volume production workflows, we recommend setting up an account so we can store your preferences, maintain order history, and streamline future submissions.
We work with all product categories including apparel, footwear, jewelry, electronics, furniture, cosmetics, food packaging, eyewear, handbags, and industrial equipment. Our editors are trained to handle complex surfaces such as transparent glass, reflective metals, fine fabric textures, and layered accessories.
We deliver in any format you specify — most commonly PNG with transparent background, JPEG on white, layered PSD with embedded path, or TIFF. Just let us know your requirements when submitting your order and we will format the output accordingly.
We offer unlimited revisions until you are fully satisfied. If the delivered result does not match your instructions, simply flag the issue and our quality team will re-edit and return corrected files promptly. Client satisfaction is our top priority and we stand behind every delivery.
You can send images via WeTransfer, Dropbox, Google Drive, or through our direct upload form on the website. For large batches exceeding several gigabytes, we recommend using shared Dropbox or Google Drive folders and sharing the link with our team directly via email.
There is no strict file size limit. For very large files such as high-resolution TIFFs or RAW files, we recommend using cloud sharing services like Google Drive or Dropbox rather than email attachments. Our team can handle files of any size needed for professional production workflows.
Yes. All images you submit are treated as strictly confidential. We do not share, publish, or use your files for any purpose other than completing your order. Files are stored securely and deleted from our servers after a set retention period unless you have an ongoing production arrangement requiring archival.
Completed files are delivered via the same channel you used to submit them — Dropbox, Google Drive, WeTransfer, or email with a download link. For large production batches, we use shared cloud folders so files are accessible as soon as each batch is completed, without waiting for the entire order.
Yes, FTP transfer is supported for enterprise and high-volume clients. If you regularly process thousands of images, we can set up a dedicated FTP workflow so files move directly between your systems and ours without manual upload steps. Contact our team to configure this for your account.
Never. We always work on copies of your submitted files. Your originals are never modified. All edits are applied to duplicate files and the processed outputs are delivered separately. This ensures your source images remain untouched and available at all times for future use.
For enterprise clients requiring automated workflows, we can explore API integration options that allow your platform to push images directly to our processing pipeline and receive completed files automatically. Contact our team to discuss your technical requirements and we will work out a solution tailored to your infrastructure.
Files are typically retained on our secure servers for 30 days after delivery, giving you time to download and verify everything. After this period, files are permanently deleted. If you require longer archival or need re-access to a past order, please contact us and we will assist you.
Yes. Sending a ZIP archive is perfectly fine and often the most convenient method for batches of 10 to 200 images. For batches larger than that, we recommend a shared cloud folder instead so both parties can monitor file counts and progress more easily during the transfer and delivery process.
Our standard turnaround time is 24 hours for most orders regardless of batch size. For complex images requiring additional editing such as multi-layer shadows, color correction, or dust removal, delivery may extend to 48 hours. Rush delivery options are available for time-critical projects.
Yes. Rush delivery within 4 to 12 hours is available for urgent orders at an additional fee. To request rush delivery, please contact us before submitting your order so we can confirm availability and prioritize your batch in our production queue accordingly.
Yes. Our production team operates 365 days a year including weekends and public holidays. This ensures your workflow is never interrupted by calendar events and that orders placed on a Friday or over a holiday weekend are still delivered within our standard 24-hour SLA.
For batches of 500 or more images, we typically deliver in structured batches throughout the day rather than waiting for all images to be completed. This means you can begin using finished files before the entire order is done. For very large orders, we will confirm a delivery schedule in advance.
Yes. We will send you an email notification as soon as your completed files are ready for download. For large orders delivered in batches, you will receive a notification for each batch so you can start working immediately without waiting for the full order to complete.
Simple images such as products on a plain background are processed within 24 hours with no issue. Complex images — those with fur, hair, fine mesh, intricate jewelry, or transparent glass — may take slightly longer to ensure quality. We will flag these during the quote stage and provide an accurate delivery estimate.
For clients on recurring production contracts, we establish a custom SLA that defines turnaround times, batch sizes, quality thresholds, and escalation procedures. This gives you predictable delivery windows you can plan your publishing schedule around without needing to confirm timelines on each individual order.
Our production team operates around the clock across multiple shifts covering all major time zones. Whether you are based in the US, UK, Europe, or Australia, orders submitted at any time of day are picked up immediately by an active shift and processed within the same 24-hour window.
You can check your order status at any time by contacting our support team via email or live chat. For enterprise clients with dedicated account managers, real-time status updates and progress reports are part of the service arrangement and available on request during production.
Pricing starts at $0.39 per image for simple clipping paths and scales based on complexity. Simple images with clean edges cost less while complex subjects with hair, fur, or intricate detail cost more. We provide a detailed quote after reviewing your images so there are no surprises on your invoice.
Yes. Volume discounts are available for orders exceeding 500 images per month. The more images you process with us, the lower the per-image rate. Contact our team for a custom volume pricing proposal tailored to your monthly image count and service mix.
We accept PayPal, credit and debit cards, and bank wire transfers. For recurring enterprise clients, monthly invoicing with NET 30 terms is available upon approval. All transactions are processed securely and receipts are issued for every payment.
No. There is no minimum order requirement. You can submit a single image or thousands and we will process every order with the same level of care and quality. This makes our service equally suitable for solo photographers, boutique brands, and large-scale eCommerce operations.
We classify images into complexity tiers — simple, medium, complex, and super complex — based on the number of path points required, edge detail, transparency, and number of separate cutout elements. Each tier has a corresponding per-image rate. You will receive a breakdown by tier when we send your quote.
Yes. Add-on services such as shadow creation, color correction, dust removal, resizing, and background replacement are priced separately and added to your base clipping path cost. This allows you to choose only the services you need. Bundling multiple add-ons on the same images typically qualifies for reduced combined pricing.
No. Revisions based on the original instructions are always free of charge. If the delivered result does not match what you specified, we will correct it at no additional cost. Revisions that involve a change in scope or new requirements beyond the original brief may be quoted separately.
We prioritize resolving quality issues through revisions before discussing refunds. In cases where we are unable to deliver results that meet your stated requirements after multiple revision attempts, we will work with you on an appropriate resolution which may include a partial or full refund depending on the situation.
Yes. Simply send us a sample of your images along with your service requirements and we will provide a detailed quote within a few hours. The quote includes a per-image breakdown by complexity tier and add-on services so you know the exact cost before approving the order.
Beyond background removal, we offer shadow creation (drop and reflection), color correction and recoloring, dust and spot removal, image resizing and cropping for marketplace compliance, multi-path masking, and ghost mannequin editing for apparel. All services can be combined with clipping path on the same image.
Yes. Ghost mannequin editing — also called invisible mannequin or neck joint service — is a core service we provide for fashion and apparel clients. We remove the mannequin from the image and reconstruct the inside of the garment so it appears to float naturally with a 3D shape that attracts buyers.
Yes. Multi-path clipping allows individual elements of an image to be separated into independent layers — for example, isolating the body, strap, and buckle of a handbag as separate paths. This is ideal for catalog use where different product components need to be recolored, replaced, or highlighted independently.
Yes. We can place your cutout product on any solid color, gradient, or custom background you specify using hex codes, Pantone references, or sample images. This is particularly useful for brand campaigns where background consistency across an entire product range is required.
Yes. We are fully familiar with Amazon's main image requirements — pure white background, product occupying at least 85% of the frame, no watermarks or text — as well as Shopify, eBay, Etsy, and other major platform standards. Images we deliver are ready to upload without additional adjustments on your end.
Yes. Photography studios and creative agencies working with multiple end clients can be assigned a dedicated account manager. This single point of contact handles job briefs, client-specific style guides, invoicing, and quality escalations so your team can focus on creative work rather than operational coordination.
Every batch goes through a multi-level quality control process. After the editor completes the work, a dedicated QC team reviews each image against your specified brief. Batches that do not pass are sent back for correction before delivery. This two-stage review system is what allows us to maintain consistency across orders of any size.
Yes. After clipping, we can composite your product into a lifestyle scene, studio environment, or any background image you provide. This is popular for social media campaigns, lookbooks, and brand advertising where the product needs to appear in a real-world context rather than on a plain background.
You can reach our support team 24 hours a day via email, live chat on the website, or through your dedicated account manager if you are on an enterprise plan. We aim to respond to all support queries within 2 hours and resolve quality issues within one business day of the report being filed.
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